Repeat Prescriptions

Repeat prescriptions can be ordered by bringing your repeat request to the surgery, ordering on the internet using Patient Access or by post.  Deliveries can also be arranged by the pharmacy for housebound patients only. 

Please order all items at one time if possible.

Our preferred method for patients to order prescriptions is through Patient Access. Please contact the surgery for your login details if you would like to start using this service to order your prescriptions online. 

Please do not use an appointment to acquire a repeat prescription unless you have a problem with your medication or have been asked to attend for a medication review.

The way to dispose of any unwanted medication is to return them directly to your local pharmacy as we cannot accept them.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, practice nurse or Healthcare Assistant at least once a year to review these regular medications and a notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

Certain medical conditions entitle you to a prescription charge exemption certificate.  These include condtions such as Diabetes (not managed by diet alone), Thyroid problems, patients undergoing cancer treatment etc.  Please speak to reception for an application form, or to check your eligibility.

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

URGENT NOTICE TO PATIENTS

As from 9th January 2017, patients are requested to order their repeat prescriptions from Grosvenor Medical Centre, the Pharmacist will NOT be able to request your medication for you.

Please be advised that we still require 48 hours notice to process your prescription.

Prescriptions may be ordered by:

• Online - ask at reception to register for online patient access, or follow the link on our website

• By Post

• By calling into the surgery to complete a repeat slip and put into the BLACK box

As from the above date, please note that all patients will be responsible for ordering their own medication, however, once processed we can still send your prescription to your nominated pharmacy.

Thank you for your co-operation in this transition.