Consultations are by appointment and can be booked in person at the surgery or over the telephone during opening hours. Appointments with GP's are also available to book online.
Our reception staff are trained to do a basic triage of on-the-day appointments to ensure you see the most appropriate clinician. Some requests can be dealt with by a GP over the telephone. Our staff will advise you if this is an option.
Telephone consultations are available daily.
Practice Nurses & Healthcare Assistants
In a number of cases it might be worth considering an appointment with a practice nurse or healthcare assistant rather than a doctor. Both are qualified to deal with many conditions and you may be seen more quickly.
If you need to be referred, the GP will explain the choices of hospitals and services available to you. If the doctor refers you to a hospital, you may be asked to come back and collect some paperwork from the surgery, to enable you to book your appointment on the e-referral system. If you have a particular preference for which hospital you would like to go to, or if you would like to know which one has the soonest appointment, please ask to speak to the Secretary.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. An entry on the medical notes is automatically recorded when patients fail to attend.